Launch of EGM & Phased Service Transition for EMXPRO

Dear Valued Customer,

Thank you for your continued support and trust in EMXPRO.

We have always been committed to delivering a stable and high-quality service to our customers. We are pleased to introduce Emperor Global Market EGM, a new brand under Emperor Financial Services Group (EFSG), with a distinct brand proposition and a renewed commitment to delivering high standards of service. For  more infomation, please visit EGM Official Website at  https://www.emperorgm.com

To mark the launch of EGM, we are pleased to introduce the following benefits for eligible customers in EGM, both are subject to the applicable terms and conditions.
1. 10% Credit Offer: Eligible customers may receive a 10% bonus credit.
2. 10% Trading Loss Protection: Eligible customers may receive a 10% reimbursement on qualifying trading losses.

In line with our broader business strategy, operations under EMXPRO will be suspended in phased stages. Please review the key transition details and service arrangements below:

1. Closure of New Account Applications
Effective 21 September 2026, EMXPRO will no longer accept applications for new accounts.

2. Trading Restricted to Close-Only
Effective 04:50 (GMT+8) on 31 October 2026, EMXPRO will operate on a close-only basis, with the opening of new positions suspended. Customers will only be permitted to close existing positions thereafter, until EMXPRO trading services are discontinued.

3. Forced Liquidation of Remaining Positions
Any open positions remaining at 05:50 (GMT+8) on 14 November 2026 will be subject to forced liquidation at market price. Customers are advised to take appropriate action in respect of their open positions before the above date and time to mitigate any potential risks.

4. EMXPRO Services to Be Discontinued
EMXPRO will no longer provide trading and related services from 18 December 2026. Customers with funds remaining in their EMXPRO account should submit a withdrawal request no later than 14:00 (GMT+8) on 10 December 2026, subject to the applicable minimum withdrawal requirements. Alternatively, customers may request their remaining funds to be transferred to an EGM trading account.

We encouraged you to ensure that any outstanding account matters and remaining funds are addressed within the timeframes outlined above. Should you require any further assistance, please contact our Customer Service team.

Thank you for your support, and we look forward to continuing to serve you with EGM.
EMPEROR Xpro